The Champalimaud Center for the Unknown

The Champalimaud Campus occupies a surface of 105,000 square meters and is made up of the Centre for the Unknown, the Pancreatic Centre and the AI Building. The main building accommodates the diagnostic and treatment facilities, with its outdoor garden, research laboratories and administrative services all interlinked to promote conviviality and collaboration among scientists, clinicians and other professionals. The tropical garden, covered by a pergola, emerges as the central piece of this edifice. The Botton-Champalimaud Pancreatic Cancer Centre building is the first in the world simultaneously dedicated to the research and treatment of pancreatic cancer, one of the deadliest types of cancer. Combining state of the art services and equipment, aimed at guaranteeing the well-being and comfort of patients, supported by the most advanced techniques, and resulting from an exclusive aesthetic approach, this centre comprises areas of research laboratories, a day hospital, a surgical centre, as well as inpatient and intensive care facilities.

Indoor Navigation to improve patient experience

The Champalimaud Foundation, renowned for its cutting-edge biomedical research and clinical provision, has always placed great importance on improving patient experiences. This partnership with Waveform and Situm reflects the foundation’s dedication to innovation and accessibility in healthcare.

“The integration of Situm’s indoor navigation technology in our new app reflects our ongoing commitment to combine clinical and research excellence with patients’ comfort; comfort and friendly solutions are an essential part of our view on personalized and humanized care and its effectiveness” said João Silveira Botelho, Foundation’s vice-president. “This partnership with Waveform and Situm will offer an enhanced, user-friendly way for patients and visitors to navigate our expansive facility.”

The navigation system incorporated into the app boasts a cutting-edge interface that delivers precise and clear instructions. Visitors and users of the application can effortlessly find their way around the Centre, locating key amenities, departments, labs, medical facilities, and even their parked car, without getting lost or needing assistance.

App Champ@me

Access to the patient profile

Access to future and past appointments

Consultation of documents, exams and medical reports

Access to medication prescriptions

Access to current account and unpaid invoices

Make payments by Credit Card or MBWay

Get directions to the location of the medical procedure

Signal vehicle position in the garage

Get directions to the vehicle's position

Receive alerts and notifications about your queries

Contact the Patient Manager or contact center directly

Other profiles: Doctor and Manager

User-Friendly Experience

The navigation system offers a consistent, fluid user experience. As users navigate the venue, the app automatically change from outdoor to indoor navigation, ensuring their journey, whether they are moving between buildings or within a single facility, is smooth and uninterrupted.

The application features a clean, intuitive design that requires minimal technical know-how, making it accessible to a wide range of users, including those with little experience in using similar technologies.

We’ve prioritized ease of use and integration in developing this app. We wanted to create an app that enhances user experience..

“We are excited about the possibilities this app opens up” said João Silveira Botelho. “We are committed to delivering a world-class experience for everyone who steps through our doors. This app is just another way we’re meeting that commitment.”